Privacy Policy

What Information We Collect

When you use Narowal Hub, we may collect the following:

• Account information: name, email address, and phone number when you register
• Content you submit: business listings, marketplace ads, job postings, and service listings
• Usage data: pages visited, search queries, and features used (anonymised)
• Device information: browser type, operating system, and screen resolution
• Location data: only if you grant permission, used to show nearby businesses

How We Use Your Information

We use your information solely to provide and improve the Narowal Hub platform:

• To create and manage your user account
• To display your submitted listings and ads to other users
• To send you notifications about your listings (approval, rejection, enquiries)
• To prevent fraud and ensure community safety
• To analyse usage patterns and improve platform features

What We Never Do

• We never sell your personal data to third parties
• We never share your phone number publicly without your consent
• We never send unsolicited marketing messages
• We never use your data for advertising profiling

Data Storage & Security

Your data is stored securely on servers located within compliant data centres. We use industry-standard encryption (HTTPS/TLS) for all data in transit. Passwords are hashed and never stored in plain text.

We retain your account data as long as your account is active. You may request deletion at any time by contacting hubnarowal@gmail.com.

Your Rights

• Access: request a copy of all data we hold about you
• Correction: update or correct inaccurate personal data
• Deletion: request complete removal of your account and data
• Portability: export your data in a machine-readable format
• Objection: opt out of any non-essential data processing

To exercise any of these rights, email us at hubnarowal@gmail.com

Cookies

We use essential cookies to keep you signed in and remember your preferences. See our full Cookie Policy for details.

Contact

Questions about this policy? Contact our privacy team at hubnarowal@gmail.com or write to us at Narowal Hub, Narowal City, Punjab, Pakistan.